From the NYT article:
"When Esther Jimenez called the police to her Staten Island home last year, she showed them the scratches on her arm. She told them that her husband had attacked her in front of their children. He had pushed her into a wall, she said, and knocked their youngest child from her arms.
But the officers could not understand: She spoke only Spanish. They spoke English.
According to New York Police Department protocol, the officers should have gotten an interpreter for her, but Ms. Jimenez said they did not. Lawyers at Staten Island Legal Services, who represented Ms. Jimenez, 27, said the police never filed a report after the visit.
A new federal review into how police interact with the city’s vast immigrant population suggests that Ms. Jimenez’s experience was not unusual. The review, by the Justice Department’s Office for Civil Rights, found the department often fails to ensure that New Yorkers who do not speak English have critical access to certified interpreters when seeking police assistance. "
Read the full article at The New York Times.